GLOBAL PRIVACY POLICY

At MAKAIO CREATIVE GROUP, we gather specific information related to your use of our services.

Information You Submit:

When you sign up for specific information or actively share data with us, such as participating in contests, signing up for services, or engaging with our business partner websites, we collect details like your name, email address, mailing address, telephone number, login credentials, business information, and any additional details provided. This encompasses personal information required to establish or modify an account, submitted through surveys, registrations, reviews, and features like "Support" and "Contact Us." If you directly contact us, we may receive further information that you choose to provide. Purchasing products or services from our online store involves sharing details like name, email address, company name, billing and shipping address, phone number, and payment card information.

Information When You Use the PHRTF Creator App:

Specifically concerning the PHRTF Creator App, we request video footage capturing your head and shoulders. From this footage, we derive cropped images and measurements related to your features. To enhance our ability to create a personalized audio setting, we also invite you to participate in an optional survey providing demographic information such as sex, age, height, weight, and ethnicity.

Information When You Use MAKAIO CREATIVE GROUP Services:

When interacting with our services, such as Dolby.io, we collect information based on your activities. For example, with Dolby.io Communications APIs, we process voice or video calls and shared documents. For Dolby.io Media APIs users, we process audio or audio/visual media files. We may obtain voice or video recordings through customer support tools or services and features like the diagnostic recording and storage functionalities.

Information Collected By Automated Means:

Upon accessing our services, we automatically gather certain information through technologies like browser cookies, web beacons, device identifiers, and server logs. This includes data about your service usage, device-related information, IP address, date and time of access, referring websites, and preferences. Analytics information related to purchased products, such as usage statistics and technical details, may also be collected. Additionally, we may receive information about you from publicly and commercially available sources, adhering to applicable laws and regulations.

To learn more about these technologies and manage your preferences, refer to our Cookie Policy.

We may utilize the information we gather about you at MAKAIO CREATIVE GROUP to:

Provide and enhance our Services.

Process and fulfill claims and orders associated with our Services, keeping you informed about order, account, or application status.

Personalize your experience with our Services.

Manage your MAKAIO CREATIVE GROUP account and profile.

Communicate regarding our Services, events, surveys, programs, and promotions, including sending alerts, promotional materials, newsletters, and other marketing communications, as well as providing customer support and responding to feedback and inquiries.

Facilitate your interaction with specific third-party services, as outlined below.

Track and comprehend how you use and engage with our Services.

Perform analytics, including market and consumer research, trend analysis, financial analysis, measuring engagements and interactions, and anonymizing and aggregating personal information.

Operate, evaluate, develop, manage, and improve our business, encompassing the operation, administration, analysis, enhancement, and improvement of our Services; development of new products and services; management and evaluation of the effectiveness of our communications; and performance of internal functions such as accounting, auditing, billing reconciliation, and collection activities.

Enhance and maintain the safety and security of our Services, preventing misuse.

Safeguard against, identify, and prevent fraud, other criminal activity, claims, and other liabilities.

Comply with and enforce applicable legal requirements, relevant industry standards and policies, including this Policy, our Terms of Use, and other terms and conditions associated with our Services.

In compliance with applicable law, we use the personal information gathered to meet legal requirements, fulfill contractual obligations, and, as allowed by law, pursue legitimate interests such as managing our Services and enhancing our business operations. We may also employ personal information in other ways, providing specific notice at the time of collection. While providing the described personal information is not mandatory, opting not to do so may affect your ability to receive products and services, access specific parts of our Services, participate in promotions, or receive requested information from us. We may consolidate information obtained about you (via our Services or from third parties) for the aforementioned purposes.

Third-Party Analytics Services

At MAKAIO CREATIVE GROUP, we may integrate third-party web analytics tools, apps, widgets, and plug-ins into our Services. These tools, including but not limited to Google Analytics, Facebook, DoubleClick, Sproutsocial, Twitter, and YouTube, are administered by vendors who employ automated technologies to gather data, such as identifiers linked to your device, in order to assess the use of our Services.

To gain further insights into Google Analytics and explore opt-out options, please visit http://www.google.com/policies/privacy/partners/ or refer to any other URL that Google may periodically provide.

For details about Microsoft’s Privacy Policy, please refer to https://privacy.microsoft.com/en-us/privacystatement or check other URLs that Microsoft may update from time to time.

To understand Facebook’s Data Policy, please review https://www.facebook.com/about/privacy/ or visit other URLs that Facebook may periodically provide.

At MAKAIO CREATIVE GROUP, we engage in advertising networks ("ad networks") to present our ads on various websites and mobile apps. Ad networks enable us to tailor our messaging to users based on their interests, demographic information, and browsing context, allowing us to gauge the effectiveness of our marketing strategies.

To deliver personalized advertising, we may gather information about your online activities. This information is collected both on our Services and by select third parties on third-party websites and apps that participate in ad networks.

The data collected by our ad networks may include details about users' visits to websites and apps within the relevant ad networks, such as pages or ads viewed, and actions taken on these platforms. These networks also monitor users' online activities across different websites and apps over time to formulate a comprehensive profile of users' online browsing and app usage behaviors.

Ad networks utilize automated methods, including browser cookies, Flash cookies, web beacons, device identifiers, server logs, and similar technologies to collect this information.

To explore how to opt out of ad network interest-based advertising in the U.S., please visit www.aboutads.info/choices and http://www.networkadvertising.org/choices/. For users in the European Union, visit www.youronlinechoices.eu, and in Canada, refer to http://www.youradchoices.ca/choices. Our Cookie Policy outlines the purposes of this data collection via cookies and other technologies and provides guidance on exercising your choices, such as adjusting your cookie preferences.

At MAKAIO CREATIVE GROUP, safeguarding your personal information is a top priority. We do not sell or disclose your personal information except as outlined in this Policy. Here's how we handle information sharing:

Affiliates, Subsidiaries, and Service Providers:

We may share your personal information with our affiliates, subsidiaries, and trusted service providers who perform various functions on our behalf, such as order fulfillment, data analytics, and storage. Rest assured, we only authorize our service providers to use or disclose your information as necessary to fulfill their designated services or comply with legal requirements.

Interaction with Third-Party Apps and Services:

When you use our Services to access or engage with third-party apps and services, we may transmit specific personal information to these third parties to deliver the services you've requested. It's important to note that these third parties may also directly collect personal information from your devices. For more details, refer to the "Other Online Services and Third-Party Features" section below.

Product Reviews:

If you opt to share a product review on our Services, the content, along with your first name and last initial, will be visible to other users. Be mindful of what you choose to post, as we are not responsible for how other users may use this information. If needed, you can request the deletion of your product reviews by reaching out to privacy@makaiocreativegroup.com.

Legal Disclosures:

We may disclose information about you when required by law, legal processes (such as court orders or subpoenas), or in response to requests from government agencies, including law enforcement authorities. Additionally, we may disclose information to establish, exercise, or defend our legal rights, prevent harm or financial loss, investigate suspected or actual fraudulent or illegal activities, or with your explicit consent.

Business Transfers:

In the event of a proposed or completed sale, transfer, merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation, we reserve the right to transfer any information we have about you. Your privacy remains a priority even in such circumstances.

If you have any inquiries or requests regarding your privacy, feel free to contact us at privacy@makaiocreativegroup.com. Your trust is fundamental to us, and we are committed to protecting your information with transparency and integrity.

We may transfer the personal information we obtain about you to the United States, which may have different data protection laws than the country in which you initially provided the information. To ensure compliance with applicable law, when transferring your personal information to recipients in the U.S., we take measures to protect that information as required by law.

When transferring information to data recipients in countries not recognized by the European Commission or U.K. Information Commissioner’s Office as providing an adequate level of data protection, including the U.S., we implement appropriate safeguards. These safeguards help ensure that we protect your information as described in this Policy, whether through the European Commission’s or Information Commissioner’s Office Standard Contractual Clauses with the data recipient or other measures in compliance with applicable law.

If you are located outside the U.S., by submitting personal information to us, you understand that this information will be transferred to MAKAIO CREATIVE GROUP in the U.S. If you prefer not to have your personal information transferred to the U.S., please refrain from submitting any information to us.

For individuals in the European Economic Area (“EEA”) or Switzerland, we adhere to applicable legal requirements that provide adequate protection for the transfer of personal information to recipients in countries outside the EEA or Switzerland. Your privacy and data protection are important to us, and we take the necessary steps to ensure the security and confidentiality of your information during any transfer.

At MAKAIO CREATIVE GROUP, we believe in providing you with control over your personal information. Here are the options and choices available to you:

Updating Preferences and Correcting Information:

If you wish to update your preferences, correct your information, limit communications, or make specific requests, please reach out to us using the contact details provided in the "How to Contact Us" section of this Policy.

Opting Out of Communications:

To opt out of receiving commercial emails or unsubscribe from our Services, you can contact us at unsubscribe (at) makaiocreativegroup.com.

Mobile Device Privacy Settings:

Manage how your mobile device shares certain data by adjusting the privacy and security settings. Some of our apps allow you to opt out of sharing analytics data. Check your app settings for more details.

Rights Under Applicable Law:

Depending on the applicable law in your jurisdiction, you may have the right to:

Request access to certain personal information we hold about you.

Request updates, corrections, amendments, erasures, or restrictions on specific personal information.

Exercise your right to data portability.

To exercise these rights or discuss them further, please contact us through the information provided in the "How to Contact Us" section. If you're unsatisfied with our response, you may have the right to file a complaint with a government regulator.

Withdrawal of Consent:

Where applicable by law, you can withdraw any previously provided consent or object to the processing of your personal information on legitimate grounds. We respect your choices and will apply your preferences going forward. To ensure privacy and security, we may verify your identity before granting access to the information. Please note that, in accordance with applicable law, a charge may apply for providing a copy of your personal information.

California Consumer Privacy Rights:

For California consumers, detailed information about your privacy rights is available in the "California Consumer Privacy Statement" section of this Global Privacy Policy.

Cookie Preferences:

Explore our Cookie Policy to understand how you can manage cookie preferences and make choices regarding the personal information collected through cookies.

Do Not Track Signals:

Currently, we do not respond to "Do Not Track" signals. We respect your privacy choices and are committed to providing transparency and control over your personal information.

Other Online Services and Third-Party Features

At MAKAIO CREATIVE GROUP, we aim to enhance your experience by providing links to other online services and incorporating third-party features, such as apps, tools, widgets, and plug-ins, within our Services. It's important to note the following:

Independence of Third-Party Services:

These online services and third-party features operate independently from MAKAIO CREATIVE GROUP. While we strive to provide convenience and valuable information, their activities are beyond our control.

Privacy Practices and Third-Party Statements:

The privacy practices of these third parties, including the information they may gather about you, are governed by their respective privacy statements. We strongly recommend reviewing the privacy statements of these third parties to understand how they handle your information.

External Ownership and Control:

Any linked or embedded online services or third-party features that are not owned or controlled by MAKAIO CREATIVE GROUP fall outside our responsibility. In these cases, MAKAIO CREATIVE GROUP is not accountable for the information practices of those third parties.

We encourage you to exercise caution and diligence when interacting with external services and third-party features, ensuring that you are comfortable with their privacy practices. Your privacy matters, and we are committed to transparency regarding the services we provide and those offered by third parties.

How We Safeguard Your Information at MAKAIO CREATIVE GROUP

At MAKAIO CREATIVE GROUP, we prioritize the protection of your personal information. We have implemented a combination of administrative, technical, and physical safeguards. These measures are meticulously designed to defend your information against accidental, unlawful, or unauthorized actions, including:

1. Administrative Safeguards:

Stringent internal policies and procedures.

Employee training on privacy and security practices.

2. Technical Safeguards:

Cutting-edge security technologies.

Regular updates and assessments to stay ahead of potential threats.

3. Physical Safeguards:

Controlled access to facilities where information is stored.

Physical security measures to prevent unauthorized access.

Our comprehensive approach aims to secure your personal information throughout its lifecycle, guarding against destruction, loss, alteration, unauthorized access, disclosure, or misuse. We are committed to maintaining the highest standards of data protection at MAKAIO CREATIVE GROUP to ensure your trust and confidence in our services.

At MAKAIO CREATIVE GROUP, we maintain your personal information for a duration that is reasonably necessary to fulfill the purposes outlined in this Policy or any other notice presented during collection. Our retention practices consider applicable statutes of limitation and records retention requirements as mandated by relevant laws.

Our commitment is to keep your information only for as long as needed to serve the purposes for which it was collected. Once the defined purposes are achieved, we ensure that your personal information is securely and responsibly handled, taking into account legal requirements and industry standards.

MAKAIO CREATIVE GROUP values your privacy, and our retention practices reflect our dedication to maintaining the highest standards in handling your personal information.

California Consumer Privacy Statement - MAKAIO CREATIVE GROUP

Effective Date: January 1, 2023

Welcome to MAKAIO CREATIVE GROUP's California Consumer Privacy Statement, tailored for our California consumers, including those working on behalf of our business customers and partners. Please note that this statement doesn't apply to MAKAIO CREATIVE GROUP's personnel. Let's break down the details:

Notice of Collection and Use of Personal Information

Categories of Personal Information We Collect:

Identifiers

Additional Data Subject to Cal. Civ. Code § 1798.80

Protected Classifications

Commercial Information

Online Activity

Sensory Information

Inferences

Purposes of Collection:

We use the categories of personal information listed above for various business purposes, as outlined in our Global Privacy Policy. These include but are not limited to providing services, advertising and marketing, auditing, security, debugging, internal research, and managing professional relationships.

Retention of Personal Information

We retain your personal information for the time reasonably necessary, aligning with the purposes described in our Global Privacy Policy, this Statement, or any other notice provided during collection. Compliance with applicable statutes and records retention requirements is integral to our practices.

Sources of Personal Information

In the past 12 months, we may have obtained personal information from sources such as you directly, your devices, affiliates, subsidiaries, vendors, data analytics providers, business partners, online advertising services, advertising networks, professional and social networks, data brokers, and government entities.

Sale or Sharing of Personal Information

We do not sell your personal information for monetary compensation, nor do we knowingly sell or share the personal information of minors under 16 years of age. We also refrain from selling or sharing sensitive personal information.

Disclosure of Personal Information

In the past 12 months, we may have disclosed personal information to various categories of third parties for business purposes, including affiliates, subsidiaries, vendors, data analytics providers, internet service providers, operating systems, platforms, and government entities.

California Consumer Privacy Rights

California consumers have rights to:

Access personal information

Correct inaccurate information

Request deletion of certain personal information

Opt-out of the sale or sharing of personal information

Request Shine the Light information

How to Submit a Request

Submit requests through this link or contact us at Privacy@makaiocreativegroup.com or call 747-241-7252. To protect your privacy, we will verify your identity before granting access or complying with requests.

Additional Information

Exercising your rights won't lead to discriminatory treatment. We may charge a reasonable fee where permitted. For alternative formats or inquiries, contact Privacy@makaiocreativegroup.com. Your privacy matters to us at MAKAIO CREATIVE GROUP.

At MAKAIO CREATIVE GROUP, we strive for transparency and integrity in our privacy practices. To keep you informed and aligned with any changes in our personal information practices, we may update this Policy periodically. The most recent update date will be clearly indicated at the top of the Policy. Your trust is fundamental, and we are committed to ensuring you stay informed about how we handle your personal information.

For any inquiries about this Policy or to exercise your rights, please don't hesitate to contact us. You can reach out via email to Privacy@makaiocreativegroup.com or send written correspondence to:

MAKAIO CREATIVE GROUP

8687 Melrose Ave,

West Hollywood, CA, 90069

United States

495 Broadway,

New York, NY 10012

United States

Residents of the Asia Pacific region can direct their correspondence to:

MAKAIO CREATIVE GROUP

150-0001, 1-5-8 Jingumae,

Shibuya-ku, Tokyo,

Japan

540-1 Sinsa-dong,

Gangnam-gu, Seoul,

South Korea

Your privacy matters to us, and we're here to assist you with any concerns or questions you may have.